Ingrid Sørensen

Lead six cross-dock terminals and 480 employees across Denmark, southern Sweden, and northern Germany.

• Raised network on-time delivery from 91.2% to 97.8% while shipment volume grew 34%.
• Delivered a DKK 42M annual cost program through route consolidation and a rebuilt night-shift staffing model.
• Cut lost-time injuries by 61% over four years with a near-miss reporting system now adopted group-wide.
• Negotiated and integrated a 3PL partnership that absorbed peak-season overflow without temporary terminal leases.

Ran the group’s second-largest terminal: 140 staff, 24/7 operation, 6,500 pallets a day.

• Took the terminal from last to first of nine sites on the internal scorecard in 20 months.
• Introduced slot-booking for inbound carriers, cutting average dock wait time from 74 to 19 minutes.
• Reduced staff turnover from 28% to 11% by restructuring shifts around predictable rotas.

Planned distribution for a chilled-foods producer supplying 1,200 retail stores in Scandinavia.

• Redesigned the picking layout of the central warehouse, lifting picks per hour by 22%.
• Built the company’s first S&OP forecast model, cutting chilled-goods write-offs by DKK 4.8M a year.
• Promoted to lead a team of five planners after two years.

Thesis on capacity pooling in less-than-truckload networks, written in cooperation with a Danish freight operator.

Certification project eliminated a recurring cross-dock mis-sort defect worth DKK 2.1M a year.

Can speak to network turnaround results, cost-program delivery, and leadership through the 2022 volume surge.

Can speak to people leadership, union relations, and the turnover reduction at the Aarhus terminal.

Merged two overlapping regional networks into one, closing three redundant depots while keeping customer OTD above 96% throughout the transition.

• DKK 42M annual run-rate savings, verified by group finance.
• Zero involuntary redundancies: 87 affected employees redeployed via a retraining agreement with the union.