Overview
Travel agency might seem like a fading industry, but independent agencies like Barrhead Travel, Hays Travel, and TUI retail stores are thriving by offering personalised service that online booking sites cannot match. Junior travel agents need product knowledge, sales skills, and the ability to build rapport with customers who are spending significant amounts of money on their holidays.
Chloe Stewart is a tourism management graduate from Edinburgh Napier University who completed a summer placement at Barrhead Travel in Glasgow. Her resume works because it shows real sales numbers, GDS system experience, and a genuine enthusiasm for travel that goes beyond the day job.
What Makes This Resume Work
Personal sales of £85,000 in 4 months. This is a headline number that any travel agency manager can immediately assess. It shows Chloe can close bookings and contribute to branch revenue from day one.
Amadeus GDS experience named specifically. GDS systems are the backbone of travel booking, and knowing Amadeus is a genuine skill. Many graduates apply to travel agencies without any system experience, so naming it explicitly is a real advantage.
High-volume enquiry handling. Managing 25+ enquiries per day across multiple channels shows Chloe can work at pace, prioritise, and switch between tasks without losing quality. This is daily life in a busy travel agency.
A travel blog with measurable readership. Writing 35 destination guides and building to 4,500 monthly readers shows Chloe has destination knowledge, writing ability, and genuine passion for travel. It also demonstrates digital marketing skills that are increasingly valuable in the industry.
Key Takeaways
For junior travel agent roles, lead with your sales numbers and the booking systems you know (Amadeus, Galileo, Travelport). Describe the value range of bookings you handled and the number of enquiries you managed daily. If you have destination knowledge or travel industry certifications (ABTA, IATA), highlight them. A travel blog, social media presence, or personal travel experience can round out your application by showing you genuinely care about the industry.

























































































































































































































































